Frequently Asked Questions

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17 articles in this collection
Written by Charlotte O'Farrell, Nicolette Ranieri, and Morgan Ranieri

Plastic and Packaging

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Written by Charlotte O'Farrell
Updated over a week ago

Fruit and Vegetable Boxes

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Written by Nicolette Ranieri
Updated over a week ago

Where we deliver

Where we delivery and future delivery areas.
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Written by Nicolette Ranieri
Updated over a week ago

Aussie Farmers Direct Customers

More info for Aussie Farmers Direct customers
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Written by Nicolette Ranieri
Updated over a week ago

Recycling and Reusing our packaging

Learn more about how we reuse and recycle the packaging in your delivery
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Written by Nicolette Ranieri
Updated over a week ago

Aussie Farmers Direct

Info for YourGrocer customers about Aussie Farmers Direct
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Written by Nicolette Ranieri
Updated over a week ago

How our service works

Learn more about how to place your first order
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Written by Nicolette Ranieri
Updated over a week ago

Do I need to be home for delivery?

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Written by Nicolette Ranieri
Updated over a week ago

Use-by dates on meat, fish and poultry

Learn more about the expiry or use-by dates on meat, fish and poultry from our stores.
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Written by Nicolette Ranieri
Updated over a week ago

How are your prices determined?

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Written by Morgan Ranieri
Updated over a week ago

Changing your order

Learn how to edit your items and change your delivery day or time after you've already checked out.
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Written by Nicolette Ranieri
Updated over a week ago

Updating your credit card details

Learn how to update and delete your credit card from our website, as well as changing your default card.
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Written by Nicolette Ranieri
Updated over a week ago

Paying for your order

How to pay for your order and whether we accept amex, paypal, cash or bank transfer as payment for delivery.
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Written by Nicolette Ranieri
Updated over a week ago

Can I order if I'm not a member?

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Written by Nicolette Ranieri
Updated over a week ago

When can I get my delivery?

More information about when we deliver and how to get same-day delivery.
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Written by Nicolette Ranieri
Updated over a week ago

Can I buy from more than one store?

How to easily buy from multiple stores and sources, without it costing you any more
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Written by Nicolette Ranieri
Updated over a week ago

How does the membership work?

Learn more about our membership, it's price and delivery fees.
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Written by Nicolette Ranieri
Updated over a week ago