Group 65
Go to YourGrocer
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Frequently Asked Questions
Frequently Asked Questions
Add some articles to this collection
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20 articles in this collection
Written by
Morgan Ranieri,
Nicolette Ranieri,
Isla Northey
and 3 others
How to Select and Shop from Multiple Markets
A step by step guide to selecting multiple markets on your desktop and phone
Written by
Isla Northey
Updated this week
How our pricing and membership works
Become a member or create a casual account.
Written by
Alicia Nolan
Updated over a week ago
Priority Delivery Slots for Members
How we're ensuring members get access to delivery windows
Written by
Matt Johnson
Updated over a week ago
Plastic and Packaging
Written by
Greta
Updated over a week ago
Fruit and Vegetable Boxes
Written by
Nicolette Ranieri
Updated over a week ago
How we’re taking precautions for COVID-19
Coronavirus, COVID-19, Corona, Virus, COVID
Written by
Morgan Ranieri
Updated over a week ago
Where we deliver
Where we delivery and future delivery areas.
Written by
Nicolette Ranieri
Updated over a week ago
Aussie Farmers Direct Customers
More info for Aussie Farmers Direct customers
Written by
Nicolette Ranieri
Updated over a week ago
Recycling and Reusing our packaging
Learn more about how we reuse and recycle the packaging in your delivery
Written by
Nicolette Ranieri
Updated over a week ago
Aussie Farmers Direct
Info for YourGrocer customers about Aussie Farmers Direct
Written by
Nicolette Ranieri
Updated over a week ago
How our service works
Learn more about how to place your first order
Written by
Nicolette Ranieri
Updated over a week ago
Do I need to be home for delivery?
Written by
Nicolette Ranieri
Updated over a week ago
Use-by dates on meat, fish and poultry
Learn more about the expiry or use-by dates on meat, fish and poultry from our stores.
Written by
Nicolette Ranieri
Updated over a week ago
Editing your order
Learn how to edit your items and change your delivery day or time after you've already checked out.
Written by
Nicolette Ranieri
Updated over a week ago
How are your prices determined?
Written by
Morgan Ranieri
Updated over a week ago
Updating your credit card details
Learn how to update and delete your credit card from our website, as well as changing your default card.
Written by
Nicolette Ranieri
Updated over a week ago
Paying for your order
How to pay for your order and whether we accept amex, paypal, cash or bank transfer as payment for delivery.
Written by
Nicolette Ranieri
Updated over a week ago
When can I get my delivery?
More information about when we deliver and how to get same-day delivery.
Written by
Nicolette Ranieri
Updated over a week ago
How Regular Orders Work
Written by
Isla Northey
Updated over a week ago
Can I buy from more than one store?
How to easily buy from multiple stores and sources, without it costing you any more
Written by
Nicolette Ranieri
Updated over a week ago