Our mission this December: to take the stress out of your festive season so you can focus on the good stuff! We’re here to help you every step of the way, from picking which turkey will be best to make sure everything is on your kitchen bench in time for Christmas.

Reserving Your Christmas Delivery Slot

To reserve a spot for Christmas, you need to ensure you check out a base order first. If you are simply adding to your cart with a Christmas delivery date set, that won't secure your spot.

You can reserve your delivery slot in three steps:

1. Choose the delivery time that works best for you on December 23 or 24.

2. Add some Christmas basics to your cart.

Don’t worry about adding everything: just put a few things in your cart that you know you’ll need (carrots, potatoes - anything!).

Once you’ve placed your order you can go back and edit your order anytime before our cut-off dates (more on that below).

3. Check out to secure your delivery slot.

Just follow the steps you usually would when checking out. And don’t worry - we don’t charge you for your order until the day of delivery.

Please note that if you have a regular delivery scheduled, and you're within the 24 hours that your cart is preparing to be checked out, you won't be able to place a Christmas order. We're really sorry about this and are working on fixing this experience. In the meantime, enjoy that extra time to plan your shopping list.

Deciding What You Need for Christmas

You can browse our festive range by clicking that big Christmas button.

Otherwise, we have some handy tips to help make your choices easier:

Once you’ve chosen, you’ll then need to edit your order. To do that, just go into your order history (found under “Account options” in the top left corner), then select "Order History. Then find your scheduled Christmas Order by looking at the delivery date.

Finalising Your Order Before our Cut-off Dates

Be sure to make final changes to your order by…

  • 12pm Friday December 17 - for meat (turkey, ham, etc)

  • 12pm Sunday December 19 - for seafood (prawns, oysters, etc.)

  • 12pm Wednesday December 22 - for everything else

  • Christmas deliveries on the 23rd & 24th of December

Call us for help any time!

Our friendly Christmas elves (aka customer happiness team) are here to answer all your questions, from which ham you should choose to how big the turkey will be.

Give us a call on 1300 851 343 or use our live chat (in the bottom right-hand corner of your screen).

We’ll do everything it takes to make sure your Christmas is the best one yet - even if it means going to the shops on Christmas day. Plus, you can rest easy with a 100% delivery guarantee on Christmas centrepieces. If you have questions at any time, just let us know!

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