Changing your Order

You can change or cancel your order yourself up until midnight the day before delivery. 

To do this, head into your 'Account' at the top of our website, or in the menu on mobile. Click on your 'Order History' (or, just click on the button below.)

In 'Order History' you'll be able to see your orders, past and pending. 

Future orders (marked as 'unpaid') will have an orange 'Edit Order' button which will allow you to edit your cart.

In your cart you can then add the new products, delete the unwanted ones or change your quantities. 

You can also change the delivery date or time. You don't need to checkout again, the changes save automatically.

Making changes on the same day 

If it's the same day as delivery, the website won't allow you to cancel your order or edit your items. 

This is because the shops have already received your order and most likely have started or finished packing it. 

That said, our Customer Happiness Team are always happy to do their best to assist. 

Contact them before the 11am cut-off and they can check whether the shop will be able to make a same-day change for you.

We're unfortunately unable to make any changes to orders after 11am as they will have already left the store for delivery.  

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